Refunds and Cancellations
Our refund policy has been devised to define the situations under which Think 360 will provide a refund, the procedure for claiming a refund and the responsibility of Think 360 in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy. All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.
Coverage & Scope
1. Our refund policy covers the refunds by The Clever Space and/or a website owned and managed by The Clever Space a creative digital agency in India.
2. This policy does not have any application for companies which are not owned or controlled by The Clever Space or for persons not employed or managed by The Clever Space. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which The Clever Space’s website link.
In short, we are in the business of working with our clients to improve their revenue and profitability, but the majority of the systems, corporations and people who come into play in a marketing, sales and business scenario are completely beyond our control.
Filing a Complaint
Eligibility for refund
At Think 360 a creative digital agency India every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:
Web / Graphic Design
Logo design / brochure design
Applicability of the Delivery Policy
Limitation of Liability
Think 360’s liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point point of time. Think 360 is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to Think 360 in writing.
Processing of Refunds
The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card. And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.
Think 360 may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Think 360 website after any such amendments automatically implies your acceptance of the same thereof.
Contacting us regarding our refund policy
If you have queries or suggestions regarding our refund policies kindly e–mail us at [email protected]